With more than 300 online training courses, dozens of seminars and certification programs, timely webinars and audio conferences, training manuals and access to on-demand content, you have the power to choose the Community Banker University learning experience that's right for you.
Designation: Certified Community Bank Compliance Officer (CCBCO)
Requirement: Compliance Institute; (30) Continuing Professional Education credits required every two years.
The Compliance Institute is a comprehensive learning experience that covers the areas of regulatory compliance a community bank Compliance Officer is responsible for. This program covers: Developing a Compliance Program, Lending, Deposit and Operations Compliance.
Designation: Certified BSA/AML Professional (CBAP)
Requirement: BSA/AML Institute; (20) Continuing Professional Education credits required every two years.
The formal requirements for financial institution compliance under the Bank Secrecy Act (BSA) continue to be significant. This program covers all primary requirements of regulation and delivers guidance on best practice expectations in each area.
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Agricultural Credit Analysis Seminar Compliance Certification Executive C-Suite Training |
Seminar - Virtual | Apr 26, 2023 | Register |
BSA Certification Compliance Executive C-Suite Training Security |
Seminar - Virtual | May 2, 2023 | Register |
Regulatory Compliance Updates: Q2 Compliance Director Executive C-Suite Training ICBA Webinar Operations |
Webinar | Jun 5, 2023 | Register |
Compliance Compliance Certification Deposit/Operations/Payments Lending Operations |
Seminar - Virtual | Jun 6, 2023 | Register |
Agricultural Credit Analysis Seminar Compliance Certification Executive C-Suite Training |
Seminar - Virtual | Aug 2, 2023 | Register |
BSA Certification Compliance Executive C-Suite Training Security |
Seminar - Live | Aug 7, 2023 | Register |
Bank Security Certification Executive C-Suite Training Operations Security |
Seminar - Live | Aug 28, 2023 | Register |
Regulatory Compliance Updates: Q3 Compliance Director Executive C-Suite Training ICBA Webinar Operations |
Webinar | Sep 7, 2023 | Register |
Compliance Compliance Certification Deposit/Operations/Payments Lending Operations |
Seminar - Live | Oct 1, 2023 | Register |
BSA Certification Compliance Executive C-Suite Training Security |
Seminar - Virtual | Nov 7, 2023 | Register |
Regulatory Compliance Updates: Q4 Compliance Director Executive C-Suite Training ICBA Webinar Operations |
Webinar | Dec 5, 2023 | Register |
Event | Type | Date | Info |
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Cryptocurrency Demystified Part 2: The Use Case for and Future of Cryptocurrency in BankingExplore the use and business case for crypto, how crypto can help you acquire new customers and deepen your relationships plus an overview on the future of cryptocurrency. Recorded May 14, 2021 |
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A TCPA Primer – Everything Banks Should Know to Market Compliantly (MP4)The Telephone Consumer Protection Act regulates how, when, and why banks can communicate with their customers and generate new customers. Discuss common marketing pitfalls faced by banks and learn how banks can structure their marketing programs to reach new and existing customers in a compliant manner. Recorded April 26, 2022. |
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ADA Website Accessibility Accommodations Policy Addresses the need of the bank’s website to provide equal treatment to all its customers and the public under Title II of the ADA, the Rehabilitations Act of 1973, and Department of Justice (DOJ) web accessibility directives in accordance with Web Content Accessibility Guideline (WCAG) 2.0 Level AA and the United States Access Board’s Section 508 Standards.
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ICBA Member - $117.00
Non-Member - $130.00 |
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Bank Compliance Check UpThe Bank Compliance Check Up Program provides a comprehensive system and checklists for monitoring and determining the bank’s compliance with deposit, lending, administrative regulations, and other banking laws. |
Initial Price Annual Digital Renewal |
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Bank Owned Life Insurance (BOLI)Identifies risks inherent in the acquisition, retention, and use of BOLI. Covers specific types and limitations on BOLI, including key persons, cost recovery, split-dollar life insurance, and life insurance on borrowers.
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ICBA Member - $270.00
Non-Member - $300.00 |
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Bank Policies
Alleviate the tedious task of developing bank policies from scratch. These policies provide a quick reference with thorough, easy-to-read instructions to guide your bank through the policy development or revision process.
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Bank Secrecy and Anti-Money Laundering Policy Provides procedures as required by the regulatory agencies. Includes information on exempt persons, internal records, currency transaction reports, Office of Foreign Assets Control, Customer Identification Program and Customer Due Diligence, wire transfers, and anti-money laundering.
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ICBA Member - $324.00
Non-Member - $360.00 |
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Bank Security Act Policy Provides the requirements of the regulatory agencies and covers all aspects of bank security, including designation of a security officer, security devices, maintenance, testing, training, and robbery procedures.
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ICBA Member - $225.00
Non-Member - $250.00 |
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Banking High-Risk Customers: Considerations for Banking Digital Asset, Fintech, Payment and Other High-Risk Companies (MP4)Businesses in high risk industries, including fintechs, digital asset custodians, cryptocurrency miners, payments companies, and other non-bank financial companies are increasingly seeking customized bank solutions and partnerships. Recorded Oct. 20, 2021 |
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Board of Directors Policy Designed to assist the board in recognizing and carrying out its duties and responsibilities for overall direction of the bank. Includes planning and budgeting, monitoring operations, overseeing business performance, training, committees, and code of conduct.
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ICBA Member - $279.00
Non-Member - $310.00 |
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BSA/AML Certification (CBAP) |
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Business Continuity Management Policy Designed to provide a risk management plan to avoid potential losses. Includes policy implementation, bank security, emergency procedures, back-up sites, loss prevention, liquidity, insurance policies, asset protection, and risk management training.
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ICBA Member - $202.50
Non-Member - $225.00 |
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Check Your Ad ProgramThe Check Your Ad Program takes the guesswork out of determining the appropriate requirements for deposit and lending advertisements so that you can ensure your advertisements are compliant before an auditor or examiner finds a violation. |
Initial Price Annual Digital Renewal |
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Community Bank Financial Forensics Series (5) (MP4)
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Compliance Certification (CCBCO) |
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Compliance Deskbook and Bulletin ServiceThe Compliance Deskbook is a compliance officer’s one-stop-shop for accessing compliance regulations, important dates, agency guidance, questionnaires, updates, and other resources. |
Initial Price Annual Digital Renewal |
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Compliance Management Policy This is an overall policy for demonstrating how your bank will comply with the banking compliance regulations. Provides information on compliance officer and compliance council responsibilities, monitoring and control, and compliance risk ratings. Includes a risk ratings flow chart.
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ICBA Member - $207.00
Non-Member - $230.00 |
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Compliance Updates 2022 - Part 1 (MP4)Recorded May 23, 2022. |
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Compliance Updates 2022 - Part 2 (MP4)Has your institution kept pace with recent and upcoming regulatory changes? During this 60 minute webinar, you'll review recent and upcoming rule changes in the areas of consumer compliance, as well as discuss the regulatory environment and what may be to come. Recorded Aug. 2, 2022. |
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Compliance Working PapersOne of the three elements of an effective compliance program is monitoring and corrective action. These compliance working papers are essential for monitoring your financial institution’s compliance with federal consumer compliance laws and regulations. |
Initial Price Annual Digital Renewal |
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Consumer Compliance - What to Expect in 2021 (MP4)Recorded February 10, 2021. |
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Cybersecurity Policy Written to assist all affected directors, officers, and staff in understanding and managing cyber risks. Topics include threat intelligence, situational awareness, risk assessment, inventory log management and monitoring, strategic planning, incident response, change management, staffing, training, and vendor management.
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ICBA Member - $180.00
Non-Member - $200.00 |
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Diversity and Inclusion Policy Diversity and inclusion standards have been set and this policy assists a financial institution in defining how it will implement, monitor, and convey their standards in the hiring and promoting of employees and in dealing with suppliers. Includes a policy statement suitable for public sharing.
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ICBA Member - $171.00
Non-Member - $190.00 |
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E-Sign Act Policy The E-Sign Act provides a general rule of validity for electronic records and signatures for transactions in or affecting interstate or foreign commerce. E-Sign allows the use of electronic records to satisfy any statute, regulation, or rule of law requiring that such information be provided in writing, if the consumer has affirmatively consented to such use and has not withdrawn such consent.
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ICBA Member - $157.50
Non-Member - $175.00 |
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Executive Officer Policy Defines the relationship between the board and executive management and between executive management and the bank's other personnel. Covers hiring practices, management succession, promotions, and salary administration.
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ICBA Member - $189.00
Non-Member - $210.00 |
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Fair Credit Reporting Act Policy Defines the bank's responsibilities under the act, including loan and deposit declinations. Establishes guidelines for investigative reports and use of prescreened lists.
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ICBA Member - $292.50
Non-Member - $325.00 |
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Fair Lending Policy Establishes fair lending activities, including taking loan applications, telephone inquiries, advertising, and credit evaluation standards. Also covers loan decisions, notifications, and adverse action. Includes discussion on prohibited actions, disparate treatment, and disparate impact.
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ICBA Member - $324.00
Non-Member - $360.00 |
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Holding Company Policy Sets forth the underlying philosophy and structure for all relationships and transactions between the bank and the holding company.
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ICBA Member - $180.00
Non-Member - $200.00 |
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Home Mortgage Disclosure Act Reporting PolicyEstablishes internal procedures that result in the proper recording of loan information, submission, and proper disclosures to the public. |
ICBA Member - $225.00
Non-Member - $250.00 |
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Human Resources Policy
Provides management with a clear understanding of what the bank expects from its employees and, in turn, what employees can expect from the bank. Covers equal employment opportunity, employee classifications, employee compensation, hiring practices, vacations, sick leave, family and medical leave, education, termination, and sexual harassment. Includes new employee orientation and training.
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ICBA Member - $355.50 Non-Member - $395.00 |
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Information Security Program Policy This policy and the sub-policies it contains are designed to provide guidance to all bank employees of the confidentiality and importance of safely maintaining customer information.
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ICBA Member - $427.50
Non-Member - $475.00 |
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Internal and External AuditDesigned to assist board members with their audit responsibilities. Includes audit function structure and committee meetings, technical duties, compliance, filing audit reports, roles and responsibilities of the auditor, the audit program, program effectiveness, external audit firms, and review of external audit.
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ICBA Member - $247.50
Non-Member - $275.00 |
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Liquidity Management Policy Designed to ensure that the bank is managed to provide an adequate level of liquidity to meet both predicted and unexpected cash needs while maintaining a planned net interest margin.
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iCBA Member - $211.50
Non-Member - $235.00 |
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Marijuana/Cannabis and MRB Policy This policy establishes the responsibilities and requirements for conducting banking activities for legal marijuana and cannabis businesses, including those Tier 2 and Tier 3 businesses that have a secondary or tertiary relationship with marijuana related businesses.
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ICBA Member - $247.50
Non-Member - $275.00 |
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Marketing Policy Provides guidelines for the management of the bank's marketing function, including development of the annual marketing plan and ongoing decision making. Includes regulatory compliance, geographic limitations, and prohibited activities.
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ICBA Member - $184.50
Non-Member - $205.00 |
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Payment Card Industry Compliance (MP4)Recorded March 25, 2021. Overview of the payment card industry and compliance reporting requirements. |
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Practical Tips for Your Next Board Strategic Planning Session (MP4)Community bank strategic planning is a commonly misunderstood aspect of appropriate corporate governance. Many directors think strategic planning to be boring, unproductive and painful. Recorded May 19, 2021 |
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Regulation B: Equal Credit Opportunity Act PolicyProvides guidance for lenders on the requirements of this regulation as well as prescreening, the interview and application process, credit evaluation, action notifications, signature policy, and credit reporting. |
ICBA Member - $180.00
Non-Member - $200.00 |
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Regulation CC: Expedited Funds Availability Act Establishes internal procedures to address proper funds availability, disclosure, collection of checks, return of unpaid checks, and payment of interest on deposited funds.
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ICBA Member - $265.50
Non-Member - $295.00 |
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Regulation E – All Clear or Clear as Mud? (MP4)Peer-2-peer electronic funds transfer apps, such as Zelle and Venmo, were already gaining in popularity before the COVID-19 pandemic. Due to social distancing measures required by COVID-19, usage of these apps exploded exponentially, creating opportunities for bad actors to defraud consumers. |
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Regulation E: Electronic Funds Transfer Act Policy Establishes the internal procedures for proper issuance of access devices, disclosure, limitations on customer liability, documentation of transfers, and error resolution.
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ICBA Member - $234.00
Non-Member - $260.00 |
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Regulation Z: Regulation Z SuiteThis suite of policies includes Lending Advertising Policy, Closed-End Consumer Non-Real Estate Loans Policy, Consumer Closed-end Real Estate Loan Policy, HELOC and Other Open End Products Policy, Consumer Credit Card Policy, and Appendix. |
ICBA Member - $337.50
Non-Member - $375.00 |
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Risk Management Certification (CCBRS) |
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Risk Management Policy
Provides the overall framework for the supervision, management, operation, and control of the bank’s risk management program. Includes duties and responsibilities of the risk management committee and risk management officer.
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ICBA Member - $175.50
Non-Member - $195.00 |
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Social Media Policy and Guidelines Provides guidance on how social media will be approached, proper methods for promoting the bank’s message and image, and consequences of not following guidelines. Includes Management and User Guidelines for Social Media.
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ICBA Member - $279.00
Non-Member - $310.00 |
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Strategies for Succession Planning and Talent Management 2022 (MP4)In this 90 minute webinar you will learn strategies to avoid losing your top talent, and how to establish a simple yet successful Talent Management Program, which in turn integrates into your Strategic Plan. Recorded August 25, 2022 |
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The Role of Community Bank Directors in Compliance (MP4)
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ICBA Members: $219
Non-Members: $319 |
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Wire Transfer Policy Identifies the risks and establishes the policies dealing with wire transfers. Covers how to accurately process requests made in person, by phone, or other electronic means, with emphasis on regulatory requirements, money laundering, and settlement by giving best practice examples.
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ICBA Member - $162.00
Non-Member - $180.00 |
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Work From Home Policy This policy is written to include both long-term and emergency situations for bank employees working at home or in a remote location, and addresses the determination and availability of employees, productivity issues, home office and equipment assessment, remote access considerations, safeguarding information, monitoring, and reimbursement considerations. A short-term telecommuting agreement is also included.
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ICBA Member - $175.50
Non-Member - $195.00 |
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