TCM Bank News and Articles

Best Strategies for Attracting and Retaining Bank Customers

Discover your bank’s potential with a branded credit card program for consumers from TCM Bank.

Looking to grow loyalty and revenue? Learn how to start the best credit card programs for a bank.

Identity recovery can be a long, painful, and expensive process. Encouraging customers and cardholder to implement careful and proactive steps can help prevent identify theft and the headache that comes with it.

Looking to expand your community bank revenue and loyalty? Learn more about TCM Bank’s best agent credit card program for community bank growth.

Fraudsters don’t stop scheming during the holiday season. Being proactive with customers and communicating fraud tips can help prevent them from falling victim to scams.

Fraudsters are crafty and devious. They know just what to say in their scheme to make their con successful and cheat their target out of their hard-earned money. TCM Bank’s fraud team has seen an uptick in fraud inquiries, including those from bank partners asking to declare activity as valid when they are red flags for suspected scam activity. Learn more about some of the active trends we are seeing.

ICBA Bancard®, the payments services subsidiary of the Independent Community Bankers of America (ICBA), announced that its credit card bank, TCM Bank, N.A., is celebrating its 25th anniversary this month.

TCM Bank, N.A., the credit card bank of ICBA Bancard®, announced the promotion of Agnes Nasso from vice president of marketing to senior vice president of marketing and communications.

With the ever-growing schemes of fraudsters, it is very important for cardholders to watch their accounts and report transactions they did not approve or make. With TCM Bank’s credit card program, all cards are backed with our Zero Fraud Liability and cardholders receive fraud alerts via phone, email, and text message.

TCM Bank, N.A., the credit card bank of ICBA Bancard®, announced the promotion of Jay Hill from vice president of project management to senior vice president of transformation and project management.

A commitment to diversity and inclusion means more than just financial contributions – it extends deeper into company culture, aligning the company mission, learning opportunities, and servicing new markets, explains TCM Bank N.A.’s President and CEO, Damon Moorer.

The COVID-19 pandemic altered customers’ expectations and the way they operate within the banking and finance sector, two presenters said Aug. 16 at the inaugural VenCent Fintech Summit held in Little Rock.

TCM Bank, N.A., the credit card bank of ICBA Bancard®, announced the promotions of three of its executives, Terri Howard as executive vice president and chief people officer, C.J. Littrell as executive vice president and chief operating officer and David Gonzalez as executive vice president and chief risk officer.

As the holiday season is upon us, be sure to secure your accounts and protect your personal information. Here are some ways to help combat fraud this holiday season.

Independent Banker magazine, the award-winning monthly publication of the Independent Community Bankers of America (ICBA), unveiled its annual 40 Under 40: Emerging Community Bank Leaders list.

Despite evolutionary changes since 2020 in how people earn and spend, the key to a community bank’s success in 2022 will be a few things: personalization of products and services and ease of doing business.

For the banking and finance sector, the pandemic ushered in a wave of disruption that forced clients and businesses of all sizes to rely on digital offerings and industry professionals more than ever.

TCM Bank President and CEO Damon Moorer spoke with Invest: about the bank’s role in the community lender segment, while also addressing the impact from low interest rates and the PPP loan program.

TCM Bank's President & CEO, Damon Moorer, shares his insights on leadership in the work place based on key learning experiences in his career.

Between now and year-end, online merchants may earn as much as 30% of their 2019 revenue. But they aren’t the only ones hoping for a productive fourth quarter. So are cybercrooks.

Jim Simon, TCM Bank's chief credit officer, writes that a few simple tips can help your improve your financial future.