Total Card Management® We are a community bank that believes in community banks.
Cardholder Services
TCM issues credit cards on behalf of our community bank partners. If you are an existing cardholder, and have questions about transactions, payments, your credit limit, or other features of your credit card, we are happy to help.
Portfolio Purchasing
Credit cards are all we do. We’re the industry’s only purchaser of credit card portfolios dedicated to working with you instead of competing with you. That means we’ll never cross-sell other financial products to your customers.
Credit Card Program
Through our agent Total Card Management® program, we help your community bank grow with a well-rounded selection of credit cards that come without the hassle of starting and managing the program yourself.
We Are TCM Bank
TCM strengthens your bank, so you can strengthen your community.
TCM Bank, N.A., a subsidiary of ICBA Payments, helps your community bank grow with a well-rounded selection of credit cards that come without the hassle of starting and managing a program yourself.
We're partnered with over 750 community banks across the United States, and proud to meet the credit card needs of more than 530,000 customers!
Innovative Consumer Card Products That Elevate Community Banking
In today’s competitive financial environment, community banks must continually evolve to meet the ever-changing needs of their customers. One effective way to achieve this is by offering diverse and innovative consumer card products. By doing so, community banks can enhance customer satisfaction, increase engagement, and foster long-term loyalty.
Tailored Rewards Programs
Tailored rewards programs are a competitive offering in consumer card products for community banks. For example, a community bank could offer a credit card that provides extra rewards for spending at local businesses, thereby supporting the local economy while providing value to the customer.
Mobile Integration and Digital Solutions
Incorporating mobile integration and digital solutions into consumer card products is another way community banks can innovate. Mobile banking apps that allow customers to manage their cards, track spending, and receive instant notifications for transactions provide convenience and enhance security. Features like contactless payments are becoming increasingly popular and can be a significant draw for tech-savvy customers.
Enhanced Security Features
Innovative security features are crucial for modern consumer card products. Community banks can implement advanced security measures such as real-time fraud alerts, biometric authentication, and secure mobile payment options. These features provide customers with peace of mind, knowing their financial information is protected.
Community-Focused Initiatives
Community banks can differentiate themselves by incorporating community-focused initiatives into their consumer card products. For example, a portion of the transaction fees from credit card purchases could be donated to local charities or community projects. This approach not only supports the community but also enhances the bank’s reputation as a committed and community-centric institution.
Comprehensive Support and Education
Offering comprehensive support and education is vital for the success of consumer card products. Community banks should provide resources to help customers understand how to use their cards effectively, manage their credit, and protect themselves from fraud. Customer service should be readily available to assist with any issues, ensuring a positive experience for cardholders.
Why Choose TCM Bank for Consumer Card Products?
At TCM Bank, we understand the unique needs of community banks and their customers. Our comprehensive suite of consumer card products is designed to elevate community banking by offering rewards programs, advanced security features, and robust digital solutions. We also provide dedicated support and educational resources to help customers make the most of their card products. With TCM Bank, community banks can offer innovative consumer card products that meet the needs of their customers and foster long-term loyalty.
Related: Learn more about our wide-range of consumer and business credit card programs.