Total Card Management® We are a community bank that believes in community banks.
Cardholder Services
TCM issues credit cards on behalf of our community bank partners. If you are an existing cardholder, and have questions about transactions, payments, your credit limit, or other features of your credit card, we are happy to help.
Portfolio Purchasing
Credit cards are all we do. We’re the industry’s only purchaser of credit card portfolios dedicated to working with you instead of competing with you. That means we’ll never cross-sell other financial products to your customers.
Credit Card Program
Through our agent Total Card Management® program, we help your community bank grow with a well-rounded selection of credit cards that come without the hassle of starting and managing the program yourself.
We Are TCM Bank
TCM strengthens your bank, so you can strengthen your community.
TCM Bank, N.A., a subsidiary of ICBA Payments, helps your community bank grow with a well-rounded selection of credit cards that come without the hassle of starting and managing a program yourself.
We're partnered with over 750 community banks across the United States, and proud to meet the credit card needs of more than 530,000 customers!
Why Community Banks Should Work with Credit Card Partners
Community banks operate in a unique landscape, balancing the need to serve their local communities with the demands of a competitive financial market. To thrive, they must adopt strategic partnerships that enhance their offerings and provide exceptional value to their customers. One of the most effective ways to achieve this is by collaborating with credit card partners. Here's why community banks should work with credit card partners, focusing on the benefits and opportunities this relationship brings, especially with TCM Bank, a leader in community bank credit card partnerships.
Enhanced Credit Card Offerings
By partnering with a reputable credit card provider like TCM Bank, community banks can offer a diverse range of credit card products tailored to meet the specific needs of their customers without the risk and liability of running a credit card program yourself. TCM Bank’s product suite includes:
- Excursion Visa Signature: 2% cash back on air travel, hotels, cruises, and dining purchases. 1% cash back on all other purchases. $50 cash back for $500 spend within the first 60 days.
- Visa Signature and World Mastercard: 30,000 bonus points when spending $2,500 in the first three months and 1.5 points per dollar on net purchases.
- Platinum Rewards: Competitive rates and one point per dollar on net purchases with unlimited reward points.
- Platinum Cash Rewards: 1% cash back on net purchases with no limits, alongside competitive rates.
- Platinum Edition: Low-interest rates ideal for those needing to carry a balance.
- Secured Card: Designed to help build or rebuild credit.
By offering such a diverse range of products, community banks can cater to various customer segments, from those seeking rewards and cash back to individuals needing to build or rebuild their credit.
Total Card Management Program
TCM Bank's Total Card Management Program is a comprehensive solution that streamlines the credit card management process for community banks. This program ensures that banks can offer high-quality credit card products without the financial risk and administrative burden. TCM Bank handles all aspects of the credit card lifecycle, allowing community banks to focus on their core banking services.
Share in Interchange Income
One of the significant financial benefits of partnering with TCM Bank is the ability to share in interchange income. This revenue-sharing model allows community banks to earn a portion of the fees generated from credit card transactions, contributing to their overall profitability.
Risk and Fraud Management
TCM Bank takes on the responsibility for credit and fraud losses, significantly reducing the financial risk for community banks. By leveraging TCM Bank's expertise in credit and fraud management, community banks can offer secure and reliable credit card services to their customers without the associated risks.
Compliance Relief
Navigating the complex landscape of regulatory compliance can be challenging for community banks. TCM Bank provides compliance relief by managing all regulatory requirements associated with credit card program. This support ensures that community banks remain compliant with industry standards and regulations.
Multi-Channel Marketing Support
Effective marketing is crucial for the success of any credit card program. TCM Bank offers multi-channel marketing support to help community banks promote their credit card products. This includes digital marketing, direct mail campaigns, and in-branch promotional materials, ensuring that community banks can reach their target audience effectively.
Dedicated Relationship Management
To provide personalized support and guidance, TCM Bank assigns a dedicated relationship manager to each community bank. This manager acts as a single point of contact, assisting with all aspects of the credit card program and ensuring a seamless partnership experience.
Increased Revenue Streams
Credit card programs can be an added revenue stream for community banks. With competitive rates and attractive rewards programs, credit cards from TCM Bank can drive increased usage and customer engagement. By partnering with TCM Bank, community banks can enhance their profitability while offering valuable products to their customers.
Community Bank Credit Card Partners
Partnering with credit card providers is a strategic move for community banks aiming to enhance their service offerings, improve customer satisfaction, and boost profitability. TCM Bank, as a leading community bank credit card partner, offers a comprehensive suite of credit card products, advanced technology, robust security, and unparalleled support. By collaborating with TCM Bank, community banks can provide their customers with top-notch credit card solutions, strengthen relationships, and secure a competitive edge in the financial market.